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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

  1. Identify and undertake research
  2. Analyse information and apply the results of analysis
  3. Maintain information systems
  4. Compile reports from information systems

Required Skills

This section describes the essential skills and knowledge and their level required for this unit

Skill requirements

Look for evidence that confirms skills in

applying public sector legislation such as occupational health and safety and environment in the context of information management

accessing and using information ethically and legally

using manual and computerised techniques for information management

applying computer technology to data storage security retrieval and presentation

undertaking statistical analysis

using critical analysis techniques

communicating with colleagues and supervisors

presenting information in a range of ways such as report format numerically in tables with graphs spatially

responding to diversity including gender and disability

applying problem solving and referring problems as required

Knowledge requirements

Look for evidence that confirms knowledge and understanding of

legislation policies procedures and guidelines relating to information handling in the public sector such as confidentiality privacy security freedom of information

data collection and management procedures

organisational information handling and storage procedures

cultural aspects of information and meaning

sources of public sector workrelated information

economic legal and social issues surrounding the use of information

public sector standards

standard reporting procedures

electronic and manual filing systems

databases and data storage systems

equal employment opportunity equity and diversity principles

public sector legislation such as occupational health and safety and environment in the context of information management

Evidence Required

The Evidence Guide specifies the evidence required to demonstrate achievement in the unit of competency as a whole It must be read in conjunction with the Unit descriptor Performance Criteria the Range Statement and the Assessment Guidelines for the Public Sector Training Package

Units to be assessed together

Prerequisite units that must be achieved prior to this unitNil

Corequisite units that must be assessed with this unitNil

Coassessed units that may be assessed with this unit to increase the efficiency and realism of the assessment process include but are not limited to

PSPETHCB Promote the values and ethos of public service

PSPETHC501B Promote the values and ethos of public service

PSPGOVA Undertake negotiations

PSPGOV507A Undertake negotiations

PSPGOVA Use complex workplace communication strategies

PSPGOV512A Use complex workplace communication strategies

PSPGOVA Refine complex workplace documents

PSPGOV513A Refine complex workplace documents

PSPGOVA Scope statistical data collection

PSPGOV520A Scope statistical data collection

PSPGOVA Collect statistical data

PSPGOV521A Collect statistical data

PSPGOVA Process statistical data

PSPGOV522A Process statistical data

PSPGOVA Interrogate and analyse statistical data

PSPGOV523A Interrogate and analyse statistical data

PSPGOVA Interpret data and related statistics

PSPGOV524A Interpret data and related statistics

PSPSCIA Develop and undertake scientifictechnological research

PSPSCI503A Develop and undertake scientific/technological research

PSPFRAUB Anticipate and detect possible fraud activity

PSPFRAU502B Anticipate and detect possible fraud activity

PSPLANDA Identify and manage contaminated sites

PSPLAND506A Identify and manage contaminated sites

PSPSECA Assess security risks

PSPSEC501A Assess security risks

PSPCRTA Undertake senior court listing activities

PSPCRT505A Undertake senior court listing activities

Overview of evidence requirements

In addition to integrated demonstration of the elements and their related performance criteria look for evidence that confirms

the knowledge requirements of this unit

the skill requirements of this unit

application of Employability Skills as they relate to this unit

research and analysis undertaken in a range of or more contexts or occasions over time

Resources required to carry out assessment

These resources include

legislation policy procedures and protocols relating to research and analysis

access to electronic and other information sources relevant to the workplace

case studies and workplace scenarios to capture the range of situations likely to be encountered when undertaking research and analysis

Where and how to assess evidence

Valid assessment of this unit requires

a workplace environment or one that closely resembles normal work practice and replicates the range of conditions likely to be encountered when undertaking research and analysis including coping with difficulties irregularities and breakdowns in routine

research and analysis undertaken in a range of or more contexts or occasions over time

Assessment methods should reflect workplace demands such as literacy and the needs of particular groups such as

people with disabilities

people from culturally and linguistically diverse backgrounds

Aboriginal and Torres Strait Islander people

women

young people

older people

people in rural and remote locations

Assessment methods suitable for valid and reliable assessment of this competency may include but are not limited to a combination of or more of

case studies

portfolios

projects

questioning

scenarios

simulation or role plays

authenticated evidence from the workplace andor training courses

For consistency of assessment

Evidence must be gathered over time in a range of contexts to ensure the person can achieve the unit outcome and apply the competency in different situations or environments


Range Statement

The Range Statement provides information about the context in which the unit of competency is carried out. The variables cater for differences between States and Territories and the Commonwealth, and between organisations and workplaces. They allow for different work requirements, work practices and knowledge. The Range Statement also provides a focus for assessment. It relates to the unit as a whole. Text in bold italics in the Performance Criteria is explained here.

Sources of information may include:

organisation materials

client information

market trends

registries and file records

library materials

financial records

statistical information

personnel/human resource records

asset records

legislation

policies

Information format may include:

multimedia

database

web site

dataset

audio/visual

word processed documents

books

gazettes and other publications

reports

pivot tables

Strategies may include:

research plan

search strategy tailored to the information retrieval system selected:

using key concepts and terms

using classification schemes

using search engines

using analysis systems

using data warehouse systems

using internal organisers such as indexes in books

Legislation, policy and procedures may include:

Commonwealth and State/Territory legislation, standards and guidelines especially relating to privacy, confidentiality, freedom of information, security, fraud control, copyright, intellectual property

government policy

public sector code of ethics

national standards

Australian standards such as records management, knowledge management, risk management

the organisation's policies and practices

organisational code of conduct

Internet etiquette (netiquette)

Evaluation of content may include:

reliability

validity

accuracy

authority

currency

point of view

bias

prejudice

deception

manipulation

supporting arguments

contradictions

different viewpoints

the cultural, physical or other context in which the information was created

the impact of context on interpretation of the information

comparison of new knowledge with prior knowledge

whether information contradicts or verifies information from other sources

Analysis may include:

application of statistical methods

mathematical calculations

critical analysis

problem solving

forecasting

Information systems may contain:

computers and networks

communication channels

records management guidelines

data

procedures

protocols

legislation, guidelines and awards

organisation, legal and policy materials

client information

market trends

registries and file records

library systems

financial records

basic statistical information

personnel records

Client/organisational needs may include:

provision of advice

input into policy development

solutions/options for action

forecasting

determining future outcomes

identifying strategies derived from analysis of information